Ghand Collection – Privacy Policy
This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
1. Who We Are
Ghand Collection operates this website and is responsible for your personal data.
For any privacy-related enquiries, contact:
GhandCollection1@gmail.com
2. Information We Collect
We may collect and process the following personal data:
Name
Email address
Billing and shipping address
Phone number
Payment details (processed securely via third-party providers)
Order history and purchase details
IP address, browser type, and device information
3. How We Use Your Information
We use your personal data to:
Process and fulfil orders
Manage payments and deliveries
Communicate order updates and customer support
Improve our website, products, and services
Send marketing communications (only with your consent)
Prevent fraud and ensure website security
4. Legal Basis for Processing (GDPR)
We process your data based on:
Contractual necessity (to fulfil your order)
Legal obligations (e.g. tax and accounting requirements)
Legitimate interests (improving services, preventing fraud)
Your consent (for marketing communications)
5. Sharing Your Information
We do not sell or rent your personal data.
We may share your data with trusted third parties, including:
Payment providers (e.g. Stripe, PayPal)
Shipping and delivery partners
Website hosting and technical service providers
All third parties are required to keep your data secure and confidential.
6. International Data Transfers
As we serve customers worldwide, your data may be processed outside your country. We ensure appropriate safeguards are in place to protect your information.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration.
However, no online transmission is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal data only for as long as necessary to:
Fulfil your order
Comply with legal and tax obligations
Resolve disputes
9. Your Rights
Under applicable data protection laws, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time (for marketing)
To exercise your rights, contact us at:
GhandCollection1@gmail.com
10. Cookies
We use cookies to enhance your browsing experience and improve our website.
Cookies may be used for:
Website functionality
Analytics and performance tracking
Personalised content
You can manage or disable cookies through your browser settings.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
12. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
GhandCollection1@gmail.com